Clever Carbon–
Rethinking food waste system at consumer level

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System Design concept  

Thesis project: System design class @CCA (2022)

We had 4 weeks to research, rethink and revamp United States's food waste system. Our interventions came from targeting the stakeholders at each touchpoint of the current food waste system from planning, buying, cooking and disposing.

Challenge

Firstly, how can we empower the consumer to make informed food
consumption choices to reduce their personal food waste?
Second, bringing the change in the system at the micro level which
will change the way each stakeholder/contributor of the food waste system behaves.

Approach

We tried to breakdown the food system into smaller parts to understand the problem at micro level. This helped us in envisioning to build a self sustaining community, where there is give and take at every touchpoint and everyone involved is benefited. This will incentivize and set the chain of positive behavior in motion.

The term “wasted food” refers to any food that is not used for its intended use and must be “managed.

The process

Who drives food waste?

let's talk about the main stakeholders of the FWS

Consumers

Diverse consumers with various needs and lifestyle choices abound—just like you and me.

Grocery stores

Grocery stores cram 28,112 items on shelves, but many end up in landfills. It's our visual feast and info hub, bombarding us with choices at the point of purchase. 🛒🌐

Food influencers

A whopping 86% of us confess to purchasing ingredients solely for a particular recipe, fully aware that we might struggle to utilize them elsewhere. This trend is driven by inspiration from Instagram.

Commercial Food Services

60% of food is wasted in consumption, with food services responsible for 34%. Reasons include oversized portions, over-preparation, chain store inflexibility, and extensive menus. 🍽️🗑️ #FoodWasteStats

Online delivery services

The choice of perishable items, ensuring customer satisfaction by delivering visually fresh groceries, and the use of non-sustainable packaging in food delivery all contribute to environmental waste.

Exploring touchpoint in the
current food waste system

Upon uncovering the drivers of food waste in consumer kitchens, our goal was to establish connections by examining the touchpoints associated with these drivers. This process enhanced our comprehension of knowledge gaps and guided us toward identifying key opportunity areas

Research plan, based on each touchpoint

As part of the UX process, we conducted user interviews to delve into their behavior during various cooking stages, focusing on specific inquiries. Additionally, we distributed surveys to quantitatively validate our research observations.

Mapping Insights ➾ Conceptual ideation

Unveiling Ideas with Post-its and Sharpies 🌈✨

Innovative System Blueprint: Research-Driven Concepts

From Paper to Possibility: Filtering Ideas for Feasibility and Unveiling the Chosen Concepts ✏️🔍✨

Design Interventions

1. Problem: Overbuying

HMW Encourage and enable consumers to purchase smaller or customized portions?

1.1 : Solution: Smaller shopping carts

1.2 : Solution: Plan with Kiosk

Onboarding At The KioskHelping with more precise buying decisions and avoid impulse purchases

2. Problem: Confusing Labels

HMW Better describe food label to avoid misinterpretation of the freshness of the food?

2.1 : Solution-Clear Labels

Dynamic pricing for food which will adjust the price based on the expiration date. Automatically discount items with shorter shelf lives.

2.2 : Solution: Sustainable packaging

Natural materials such as starch, corn and tree pulp which disintegrate almost immediately when soaked – without producing methane gas.

3. Problem: Improper storage

HMW Better assist consumers to store food properly and remember what they have at home?

3 : Solution: Smart Refrigerator

4. Problem: Improper Disposal

HMW Enable consumers to be more conscious about the amount of food they wasted and participate correct disposal methods?

4 : Solution: Smart Bins

“ No one knows the exact amount of waste they create.”Addressing the need to visually see the result of consumer’s actions. Giving a numeric value , makes it more real.

A self sustaining look
of the new system